DEARFRAME / REFUNDS
Refund policy
Last updated: October 12, 2026
Current status
The browser preview is free and cannot create a charge. The following refund terms apply to the planned annual subscription when paid enrollment becomes available.
30-day money-back guarantee
You may request a full refund within 30 days of a subscription payment. Contact support@flywheeleffect.net with “Dearframe refund”, your order email, payment date, amount and receipt or order reference. Do not include your full card number. Statutory cancellation and refund rights remain unaffected.
Incorrect charges or service issues
Contact support for duplicate or incorrect charges, non-delivery, or a service materially different from its description. We will review the payment and circumstances. Digital services have no physical item to return; this does not remove your refund or non-delivery remedies.
Refund processing and cancellation
Approved refunds are returned to the original payment method where possible. The time for funds to appear depends on the payment provider and your bank. Request cancellation separately if you also want future renewals stopped. A refund request alone is not a cancellation request.